This recent article in covers the squeeze manufacturers face to realize eCommerce profit and includes insight by Ideoclick’s Justin Leigh.
“Failure to comply with those (supply chain) requirements can be costly, and eat into already-thin margins for those manufacturers. Even worse, according to Justin Leigh, CEO of eCommerce service provider Ideoclick, many manufacturers fail to even realize they’re losing money because of supply chain defects.” 
For more information on how we can help address and eliminate supply chain defects and chargebacks, ask us about our Operational Compliance service.